Privacy Policy

Last Updated: January 1, 2026

Your privacy is important to us

Introduction

Welcome to Watchdoor ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Watchdoor (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Name and profile information
  • Phone number for verification and account security
  • Profile photo (optional)
  • Bio and personal description (optional)

Location Data

  • Foreground Location: To show nearby neighborhoods, local alerts, and community posts
  • Background Location: To send you real-time safety alerts even when the app is closed
  • Location data is used to connect you with your local neighborhood community

Note: Background location access is essential for delivering timely safety alerts in your neighborhood. You can disable this in your device settings at any time.

Media & Content

  • Photos and videos you upload for alerts, posts, and events
  • Comments and text content you share within neighborhoods
  • Event details you create or participate in

Device Information

  • Device type and operating system version
  • Push notification tokens for sending alerts
  • App usage analytics to improve our service

How We Use Your Information

  • To connect you with your local neighborhood community
  • To send real-time safety alerts and notifications relevant to your area
  • To facilitate community posts, events, and marketplace listings
  • To verify your identity and secure your account
  • To improve our services and user experience
  • To communicate important updates about the App

Data Storage & Security

We use industry-standard security measures to protect your personal information. Your data is stored securely using Supabase cloud infrastructure with encryption at rest and in transit.

  • All data transmissions are encrypted using TLS/SSL
  • Passwords are securely hashed and never stored in plain text
  • Access to user data is strictly limited and logged
  • Regular security audits and updates are performed

Data Sharing

We do not sell your personal information. We may share your information in the following cases:

  • With your neighborhood community: Posts, alerts, and profile information you choose to share
  • Service providers: Third-party services that help us operate the App (cloud hosting, analytics)
  • Legal requirements: When required by law or to protect our rights and safety

Third-Party Services

Our App uses the following third-party services that may collect information:

Google Firebase

Analytics and push notifications

Supabase

Data storage and authentication

Google Maps

Location services and mapping

Expo

App updates and notifications

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Opt-out: Disable location services or push notifications in your device settings
  • Data Portability: Request your data in a portable format

Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

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